Unless the received product is damaged or the customer has received the wrong product, there are no refunds on the product. Only replacements are applicable for damaged or manufacturing defective products. The customer has to notify of any damage or manufacturing defect within 48 hours of receiving the product.
- The placed order can be shipped to a single address, which is specified at the time of payment. If you want the product to be sent to a different address, it is advised to place multiple orders.
- All the orders are processed from 5 to 7. Orders placed during the holidays will be processed the next day.
- We try our best to ship out orders within 5 days of the order. But in some cases, the delivery time may take up to 10 or more days during sales, festivals, or in other circumstances.
- We make sure that your order reaches you safely and swiftly, Amani uses reputed delivery partners for their order delivery.
- Amani makes its best effort to ship all items in a single order together, but in certain conditions, this may not be possible due to product availability.
- Please allow 7 to 10 business days for your order to arrive.
- A sign will need for upon delivery of items. Amani will take no responsibility for items signed by anyone other than the person ordering the product at the address.
- Product shipping ID and confirmation will be sent to you after the product has been dispatched. Customers can use this ID to track the order by visiting the website. Through the website, you can get the approximate location of your order and its current status.
- Transaction authorized by the cardholder shall not be our responsibility for the incorrect address provided at the time of placing the order.
- The payment methods that are available are cash on delivery and prepaid options. We do not provide COD services for all pin codes. Before ordering you can check the COD option availability by entering your pin code and confirming the same.
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